You’ve heard alot of renovation nightmare stories on the media. You’ve heard of renovators who abandon the project halfway after getting their payments. And then there are stories of renovators doing shabby work that make you wonder if that’ll happen to your project as well.
So, to play safe, many of us look out for accreditation when it comes to selecting a good renovator. But do these accreditation really mean better quality? Let’s find out!
The 3 most common accreditation / registration boards are those of HDB, CaseTrust and Singapore Renovation Contractors and Material Suppliers Association (RCMA). Here’s what these boards offer and how their renovators are earning their accreditation / registration:
The HDB Registered Renovation Contractors’ (RRC) Scheme is not exactly an accreditation, but rather a registration of renovators who are aware of the HDB renovation requirements and know how to protect the structural integrity of the building. These renovators are registered only if:
The performances of the renovators are still monitored even after their registration, and their RRC registration can be revoked in case of poor performance. One thing to note is that this registration is mainly for the contractors doing the actual renovation works. So, don’t be surprised if your interior designer is not registered. He could be engaging contractors who are registered after all.
Under this scheme, the renovators are audited by CaseTrust, under a set of comprehensive criteria. This include having proper store policies, ethical advertising and proper dispute resolution procedures, staff capabilities and staff training. These renovators:
This scheme is a collaboration between CaseTrust and Singapore Renovation Contractors and Material Suppliers Association (RCMA). It is pretty much similar to the CaseTrust Accreditation for Renovation Businesses, except that this is only open to RCMA members.
Unfortunately, no. Engaging these accredited / registered renovators only mean that HDB, CaseTrust and RCMA considers them, based on their own standards as we shared above, to be reasonably reliable for the renovation. None of these accreditation guarantee their service and / or work quality.
CaseTrust and RCMA accreditation is not a must for renovators, be it for public or private home renovations. However, if you’re renovating a HDB flat, do note that it is a requirement that you engage a HDB-registered renovator.
While we can’t really be 100% sure of a renovator’s service and workmanship quality, we can still take these measures to better safeguard ourselves and our reno project:
But, what can you do if things still go awry with your renovator, despite all the precautions heeded? Consider seeking assistance through CASE, Singapore Mediation Centre or the Small Claims Tribunal, if you cannot settle it amicably! Happy renovating!