Our family would like to say a BIG THANK YOU to your ID Willie Bu for his hard work. He has transformed a brand new looked to our existing 5 room flat house renovation which took 2 months to complete at a very tight schedule for our Hari Raya this year.
Willie is very warmth, reliable and responsible person. He made it so easy and comfortable for us to work with him. He presented lots of ideas and suggestions on how to save costs which made us even happier. He also made his effort to update us on the work progress. Overall we are very pleased and satisfied with the completion with minimal touching up work.
He has made us smiling all day and feels good every moment when we are at home. There is no hesitation to recommend him to any of our families, friends or anyone out there. Thank you once again for his job WELL DONE!!
Before I engaged Willie, I had contacted many other IDs. I met up with some and even received quotations and proposals from them. Finally I chose to engage Willie. He was introduced to me by my housing agent, Mr. Gary Nambiar who was impressed by Willie's work for his client. Willie's initial proposal was way above my budget. However, he was not insistent on his proposal, like other IDs I hear of. Instead he tried to work within my budget, yet not compromising on the end product. I like Willie for several reasons.
First and foremost is his extremely good work attitude. By that I mean the great pride he takes in his work. He trusts his own creative ideas and is confident about how his ideas will turn out. This is important especially to someone like me, who has no sense of interior design and very little knowledge of renovation works. His confidence made me have confidence in him. Yet, Willie is also not pushy in the way some IDs insist on their ideas and throw in all the extras that inflate the final bill. Instead he tries to work within my budget and also to incorporate whatever ideas I have and to adjust his own ideas and proposal to accommodate my taste, my needs and my budget. What leaves the greatest impression on me is Willie's sense of responsibility.
He treats the assignment as if he were designing his own house. I was struck by his meticulous attention to details. He would run his palm across the wall to make sure that the wall was plastered evenly and stoop down to check that the parquet floor and marble floor were lacquered and polished smoothly respectively. He even rolled up his pants to mop and clean up after his workers and tried always to meet requests by his client. Willie is also sensitive to the likes and dislikes of the client. After just conversing with me and my children, he was able to perceive our preferences in areas which were not even discussed, and suggested ideas which were suitable for each of our rooms.
For such a young man, he is really driven, hardworking, sensitive and completely responsible. His yard stick of acceptable work is ?if I can?t even accept the work, how can I expect my client to accept it??
With Willie, a client can be assured that he will give his best.
We are very happy to have engaged Ideal Design Interior to renovate our apartment. As Interior Designers, they were very responsive to us. Any questions or clarifications we needed were taken onboard by them and responded to quickly.
In addition, they displayed many positive qualities. They were from the onset very transparent about the costs required to complete the renovation. They were very patient despite some obstacles encountered from the neighbours, Also, they were attentive and accommodating to design changes that needed to be made.
Most importantly, they have very good after sales service, after renovation completion, they still take the trouble to check in and see if everything is going well with the house. This is a rare quality compared to the what you would expect of most designers - who would be not be contactable after completion.
I would recommend Ideal Design for anyone who is looking to engage an Interior Designer that will get the job done well and continue to take care of you even after.
This letter serves to compliment and thank Ideal Design for work well-done.
We have started the renovation for my inter-Terrace in early April 2013. And we have assigned the arduous task to them to complete our renovation by early June.
Throughout the 2 months of renovation, they are highly responsive to our queries and demands. No matter how trivial or difficult the task is, they has diligently and patiently fulfilled them all. Being very fickle-minded persons, we have been changing our designs and ideas many times. However, not once has they shown impatience or displeasure. Instead, they have obliged them professionally. They have also managed to do a very good co-ordination job among the many contractors for the various job done. What impressed us is really their service and professionalism throughout the renovation. Their jovial disposition has never failed to brighten us up when we were so stressed up by the renovation.
Overall, they are attentive to details, highly motivated and responsible. Most important of all, much to our pleasant surprise, they did manage to finish the renovation of our house by early June, as promised.
I am really glad to have chosen Ideal Design as my ID, and would definitely recommend them to anyone who is looking for a responsible, reliable and professional ID.
Last but not least, I would also like to thank Vincent (Project Manager) , and Willie (Jim's assistance) for their great advice and kind assistance during the renovation too